Yes, residents are permitted to paint their apartment with prior management approval. However, residents are responsible for painting the walls back to the original color at move-out.

Schedule a tour online or call us. After submitting an online request, our team will confirm your appointment. Note: All guests 18+ must bring a valid government-issued photo ID and verify their ID before touring.

Yes, satellite dishes may be installed. Contact our leasing office for details.

We offer 1 and 2 bedroom homes at our community. Visit our Floor Plan page to view our pricing and availability.

Yes, Bandera Crossing offers onsite recycling for resident convenience.

Yes, Bandera Crossing can accommodate corporate housing needs. Contact our leasing office for details.

No, Bandera Crossing does not offer furnished homes at this time.

Yes, Bandera Crossing features a beautiful swimming pool for residents to enjoy. The pool is open 10am to 10pm daily.

Each home is equipped with amenities designed for your comfort and convenience, such as ceiling fans, large closets, dishwashers, and more! Visit our Amenities page to view the full list of home amenities available.

We only accept USPS packages that do not fit in your mailbox. All other delivery services are able to deliver directly to your doorstep, or you may use a nearby Amazon Locker, FedEx Ship Center (or participating Walgreens, Office Depot), or UPS Access Point for added convenience. Please note, if you live in an upper-level apartment, some delivery services may not deliver directly to your doorstep. Let us know if you need further assistance!

The closest EV charging stations are located in the Target parking lot of the Bandera Pointe Shopping Center. Please visit the Department of Energy website to locate more nearby charging stations at https://afdc.energy.gov/fuels/electricity-locations.

The closest schools to our community are Carl Wanke Elementary, Katherine Stinson Middle, and Louis D. Brandeis High. Other higher education schools are the University of Texas at San Antonio (UTSA) and Northwest Vista College.

The closest airport to Bandera Crossing is San Antonio International Airport.

The closest dog park to Bandera Crossing is Nani Falcone Community Park.

The closest grocery stores to Bandera Crossing are H-E-B Plus, Target Grocery, H-E-B, and Walmart Supercenter.

The closest hospitals to Bandera Crossing are Family Hospital at Bandera, CHRISTUS Westover Hills, and Westover Hills Baptist Hospital.

The closest shopping centers to Bandera Crossing are Bandera Point, Bandera Festival Shopping Center, Shaenfield Ranch Center, Westwood Center, and The Shops at La Cantera.

Yes. Residents must obtain and maintain renter’s insurance with a minimum of $100,000 personal liability coverage during the term of their lease. If the resident has a pet, their policy must cover pets and animal bites. If the resident does not have renter’s insurance, they may contact ResidentShield, a leading insurance company that offers high quality, low cost insurance protection to residents of our community. More detailed information about ResidentShield can be found at www.residentshield.com or by calling a licensed agent at (800) 566-1186.

Residents also have the option to get coverage through a different third party provider. If a resident elects to obtain coverage from another insurance carrier, they will be required to provide the declarations page for their policy, including the name of their insurance company, the policy number, the effective and expiration dates of the policy and ensure that our property and information below is listed as an Additional Interested Party on the policy:

If we do not receive an updated Renter's Insurance Policy, the resident will be enrolled in our Master Insurance Policy and will have a recurring monthly lease charge to cover the home only. This policy does not insure your personal property within the home.

Our shortest lease terms start at 1 month.

Our lease terms range from 1 - 15 months.

After an application is approved, each leaseholder will receive an email through Blue Moon Software with instructions to review and electronically sign the lease.

Yes, residents may end their lease at any time by exercising the Early Termination Fee Option, as outlined in the lease agreement.

Guests who are not listed on the lease may stay up to 2 days per week, or no more than 4 days in a month. For any extended stay, please contact the leasing office for written approval and/or guest must be added to the lease.

Yes, leaseholders must inform the office staff if a guest stays for more than 4 days in any given month and must be added to the lease.

Once an application is approved, a leasing team member will email a welcome letter outlining the first payment, which may include: prorated rent, deposits, and any applicable fees, along with other important move-in information.

Security deposits are refundable, however any deductions for final utility charges, cleaning, or damages beyond normal wear and tear may be applied. Once those charges are processed, any remaining balance will be refunded to you.

Rent is due by the 1st of each month.

Yes! Our community uses the Westdale Living Mobile App, available on Google Play and The App Store.

Through the app, residents can make payments, create maintenance requests, and get notified of announcements and calendar events when push notifications are enabled.

Residents can access the portal online at www.westdaleresidents.com or through the Westdale Living Mobile App, available on Google Play and The App Store.

No, exotic pets are not allowed. This includes, but is not limited to, livestock, reptiles, amphibians, large fish, snakes, birds of prey, insects, arachnids, and rodents (including hamsters, guinea pigs or gerbils).

We allow 2 pets per household.

All parking is complimentary and first-come, first-served at Bandera Crossing!

No, visitors do not need to register their vehicles. Visitor parking is available on a first-come, first-served basis and is located by the perimeter fence line. Parking near the buildings is intended for our residents.

Parking at Bandera Crossing is available on a first come, first served basis.

At Bandera Crossing, we allow up to 1 vehicle per licensed leaseholder.

Motorcycles must be parked in normal parking spaces, just like any other vehicle. Motorcycles are not allowed on sidewalks, breezeways, patios, or inside apartments.

The total gross income of all applicants must not fall below three (3) times the amount of rent you will be required to pay, considering any state, federal or local assistance, benefits, or subsidies you receive. The income requirement may be modified if required by federal, state, or local government subsidy or financing programs. A guarantor or additional deposit may be required if the income requirements are not met. All applicants are subject to approval through ScreeningWorks, the community’s third party applicant screening agency. Screening criteria will be applied uniformly and in a manner consistent with all applicable laws, including state and federal housing laws, federal fair credit reporting laws, program guidelines and administrative rules. Approval of all applicants are based on an empirical system that incorporates multiple credit factors along with other non-statistical factors to determine overall applicant worthiness.

Applicants are required to verify income by completing an income verification step provided in the applicant portal after the application is submitted. Applicants can connect a bank account or connect directly to a payroll provider. In some cases, your employer may automatically provide salary information through The Work Number. Self employed applicants must either connect a bank account, provide a financial statement prepared by a CPA, or provide the previous year’s W9. Newly employed applicants must provide an official offer letter including salary and start date from the employer.

A valid government-issued photo identification is required as part of the application process. The following are acceptable forms of identification:

Group A Primary Acceptable ID

• Valid driver's license from a U.S. state
• Federal or state ID card
• Military ID card
• U.S. passport or card
• Permanent Resident Card

• Foreign Passport with one of the following:
  • Valid copies of Temporary I-551 Employment Authorization
  • Form I-20
  • Form I-94
  • Form I-485

Yes, applicants can have a guarantor. The guarantor must meet the qualifying criteria and have a gross income that is 5x the rent amount. Guarantors are for people who do not qualify for income only.

All applications MUST include everyone who will be living in the apartment, including those under the age of 18 and guarantors (if applicable). Those over the age of 18 MUST be listed as a leaseholder. During the application process, the primary applicant will be prompted to invite, via email, all persons 18 and older to complete an individual application. For anyone under 18 years of age, only name and date of birth need to be entered.

If an application has not yet been approved by the leasing office, applicants can log into the Application Portal, and invite any additional roommates to complete their individual application. Be sure to contact us to let us know when a new roommate has been added to ensure they are included in the approval process. Note: If an application has already been approved, please contact the leasing team directly.

Unfortunately, all applicants over the age of 18 must meet our standard Qualifying Criteria to be able to move forward in the application process.

Any outstanding charges can be paid by clicking on Application Charges from the drop down menu button through the Applicant Portal.

We will contact you as quickly as possible! We know that you’ll be waiting to hear from us and our goal is to make this a fast and easy process for you.